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Driving Malaysia’s GBS Revolution: Insights from an Inspiring Meet

It was an honour for Quocent to attend the GBS Members Meet hosted by GBS Malaysia and PIKOM, The National Tech Association of Malaysia. The event showcased the transformative power of AI and digital technologies in shaping the future of the Global Business Services (GBS) industry.

Highlights from the session:

1. The GBS sector in Malaysia stands tall with a remarkable USD6 billion revenue and a workforce of 11,000 skilled individuals, positioning the nation as a growing global digital hub.

2. Malaysia’s 33rd spot in the Digital Competitiveness Index reflects its dynamic strides toward innovation and excellence.

3. Collaborations between industry and academia are pivotal in bridging talent gaps and fostering a tech-savvy workforce.

4. Upskilling and reskilling initiatives are critical to staying ahead of evolving global demands, ensuring the agility of the Malaysian workforce.

At Quocent, AI and green technology are not just trends—they’re the engines powering sustainable workforce transformation and unlocking new opportunities across industries.

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