logoQuocent
Have any questions?
Chat with us: whatsapp
Key to Digital Transformation
Blog

Artificial Intelligence Key to Digital Transformation

It is crucial for businesses to adopt the right technologies to achieve faster digital transformation. Digital transformation is the journey to automating your business using digital transformation technologies and tools to foster growth. When it comes to having the right technologies, Artificial Intelligence (AI) is the best one implement in your business apps & solutions.

The digitizing process for your business is incomplete without considering the implementation of AI. It will drive and transform & accelerate your business in many ways. Artificial Intelligence is set to make business more innovative, creative, and adaptive than before.

AI is vitals some studies reveal:

  • 71% of companies confirm AI will improve business efficiency, raise top-line profits, mitigate risks, and win new customers.
  • 56% of telecom leaders expect to use their own data and build AI abilities to better target customers
  • 60% Financial service leaders want to improve the upsell and cross-sell to their existing customers
  • 57% of retailers want to better understand customer behaviour and improve the precision of prospect profile

Why you need AI in the business process?

AI drives improved digital customer experience and greater digital operational excellence. Maximize your business potentials with AI implementation. Drawing insights from Big Data, Data Management, sourcing, and visualizations technologies will determine the success of your business AI strategy.

  • Digital Customer Experience: It is the process of understanding how your customers are interacting with your brand online. You need to work on connecting with your customers by developing a way to create emotional connections on their mobile devices, collect their feedback, and respond to their issues in regard to your services. AI will help you to connect with your customers and understand their behaviour and insights. These will help you create more effective business strategies for your customer engagement.  
  • Digital Operational Excellence: Achieving digital operational excellence depends on the implementation of digital transformation strategies. The implementation will be more effective by adopting leveraging technologies like artificial intelligence. The process is aimed to achieve a sustainable increase in productivity & revenue align with the goals defined in the digital strategy. You need to focus on all the aspects including areas of technology, organization culture, and process.

Business AI Strategy aims:

  • Establish predictive analytics and machine learning capabilities across the entire customer life cycle
  • Improve Data completeness, cleanliness, and consistency across the back-end system
  • Cover complex industry know-how and customer knowledge into business rules and predictive models for contextual and real-time insights
  • Ensure data quality and regulatory compliance through data governance. Set up SWAT team to manage and utilize data assets effectively

Quocent is you AI Partner for digital transformation strategy

We have been working with various organizations and helping them in digital strategy & solutions. Implementing the leveraging technologies, we have developed many innovative solutions helping our client in the path of digital transformation.  

Count on us for:

  • Comprehensive AI solution & Data Management
  • Unique Engineering Capabilities
  • Integration into legacy applications
  • Professional Service & Proven Track Record

Your digital transformation journey is incomplete without the implementation of the right technology stack for your business applications. You need consultation form experts to implement AI solutions for your business.